If you are in any way dissatisfied with the products you have received, or if you have changed your mind, we will happily organise a refund or an exchange for you, so long as the products returned are:
Delivery charges and timelines vary according to the destination postcode and the size and weight of the final parcel. You can get an estimate of the usual delivery time to your postcode by using the shipping calculator on the product page.
IN STOCK means that the product is in stock in our Melbourne warehouse and ready to be shipped out the next day.
AVAILABLE means that the product is not stocked in our Melbourne warehouse, but is available from our suppliers. For these items there is a short lead-time before it gets sent out to you.
OUT OF STOCK means that the product is temporarily out of stock, however we provide our best estimate as to when it is due to arrive in our warehouse. Use the ‘Notify Me’ feature to receive a complimentary email when the item comes back in stock.
Delivery times usually take between 1 to 5 working days for Australian deliveries, (sometimes longer for remote areas) and between 5 to 10 days for overseas deliveries. These delivery times relate only to business days, Monday to Friday, and exclude weekends and Australian public holidays.
As a general rule, Melbourne metro deliveries are usually a 1 day (overnight) service, Sydney, Canberra and Adelaide deliveries usually take 2 days, Brisbane around 3 days, Perth and Darwin around 4-5 days and rural deliveries around 6 days. The delivery time for your order is provided during checkout.
Whilst we make every effort to deliver by the estimated timeframe, all dates specified are estimates only.
Race away on this beautiful pink bike and ride the wind with excitement. This bike has a very sturdy structure which is made from the highest quality wood to ensure that it is long lasting and most importantly safe for toddlers to play on.
The super bright blue decoration shown on the frame, grip, seat and wheels will make any rider stand out from the crowd. Special features that are attached to this bike include special pneumatic tyres, adjustable seat, bell, easy grip handlebars as well as a carrying handle for parents which is conveniently placed to balance the weight of the bike to ensure that it is not awkward to carry and not too heavy.
This product is a very cool way of improving your balance skills, confidence and learning the very first steps of how to ride a bike which can be quite a daunting task!
Growing at a fast rate? You have not reason to worry because adjusting the seat height is easy peasy!
John Crane Ltd is on of the UK's largest toy manufacturers. At John Crane, they like to feel that they have played a part in the growing resurgence in the popularity of quality wooden toys, offering unique collections, which are full of both play value and encourage educational development.
Creating happy customers is what the Think About Group is all about. We go beyond traditional online stores and put the customer at the heart of everything we do. By selecting products we know you'll love, and presenting them in a way that makes your choice easy, we deliver a promise along with your order - that you’ll love your product from the moment it arrives.
(03) 9758 4558 |
hello@thinkaboutgroup.com.au askus@thinkaboutgroup.com.au |
Skype: thinkaboutgroup |